The DCTerms provides some fields for use in the description of Collections. While it may be possible to use terms from specific vocabularies in the CLD (see a list of works) or see the whole application profile here. However, It is interesting to note that RDA has some of these terms too and even though purls were minted for CLD that linked data URIs exist for these concepts as well.
Historical versions 1 and the collection provenance term .
Zotero is having a bit of an explosion with plugins. Really cool to see. Some of the ones I benefit from:
https://github.com/bwiernik/zotero-shortdoi
https://github.com/MuiseDestiny/zotero-reference
https://github.com/volatile-static/Chartero
https://github.com/panhaoyu/zotero-categorial-tags
https://github.com/syt2/zotero-addons
https://github.com/windingwind/zotero-actions-tags
https://github.com/PubPeerFoundation/pubpeer_zotero_plugin
https://github.com/jlegewie/zotfile
https://github.com/RoadToDream/ZotMeta
https://github.com/franzbischoff/zotero-pdf-metadata
https://github.com/github-young/zotero-better-authors
https://github.com/fkguo/zotero-inspire
What are the User Task in OLAC and for an OLAC 2.0?
What overlap does DCTerms have with the IFLA-LRM/RDA models? That is, if OLAC stays with DCTerms, what user tasks is it known to not support? On the flip side, what user tasks do archives need to support beyond OLAC's capabilities?
Supporting literature:
https://www.researchgate.net/publication/235869817_The_actual_importance_of_RDA_elements_in_supporting_key_user_tasks
https://www.tandfonline.com/doi/abs/10.1080/01639374.2013.825827
Places to use Language Codes in MARC Records MARC 041
as well as MARC 546 and of course the leader.
The service desk needs a customer service Model.
The question is how can OLAC 2.0 implement the customer service Model/Customer interaction model and to what effect? this led me to ask how is the interview conducted via online tools, and then how does one show empathy via a digital interaction: https://www.interaction-design.org/literature/topics/empathize https://blog.resellerclub.com/empathy-in-web-design-the-what-the-how-and-the-why/
see the five stages here: https://learn.g2.com/customer-interaction some of the diagrams here.
read: https://www.freshworks.com/freshdesk/customer-interaction
Consider the applicability of: https://www.researchgate.net/figure/Framework-of-the-customer-service-platform-business-model_fig1_352044737 from: A Data-Enabled Business Model for a Smart Healthcare Information Service Platform in the Era of Digital Transformation
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