Qualifications & Experience
Web Design & IT

• Taught new Mac user class – Apples for Breakfast
• Trouble shot network issues
• Implemented office Wiki
• Deployed and configured opensource PHP/MySQL web apps

Administration

• Led IT team in setting up network and accomplishing goals
• Proven ability for time management and appointment setting
• Performed cost over benefit analysis
• Coordinated IT needs for event activities

Sales

• Responsible for opening and closing store for operations
• Developed and followed up on new sales leads
• Tracked expenses and set up budgeting
• Made sales presentations to potential customers
• Managed supplies and inventories

Volunteer Experience
Classroom Assistant, International Institute, St. Louis Missouri, February 2005 – May 2005
Teacher, St. John Newman, Maryville, Illinois, Fall 2003
Manager of Mobile Audiovisual Team, Grace Ministries, Glen Carbon, IL, 1999 – 2003

Employment History
MacSpecialist, Apple Inc., St. Louis, MO, October 2007 – February 2008
Department Network Admin, SIL – University of North Dakota, Grand Forks, ND, June 2007 – 2009
Barista, Starbucks, Various Places, September 2006 – February 2008
MacSpecialist, Apple Inc., Smith Haven, NY, October 2006 – December 2006
German Teacher, It’s a Small World, Festus, Mo, March 2005 – May 2005
Busser & Room Service, Porter’s Steakhouse, Collinsville, IL, March 2003 – May 2006
Mac Music Lab Attendant, SIUE, Edwardsville, IL January 2004 – May 2004
Forklift Driver, Collinsville Ice & Fuel, Collinsville IL, August 2002 – August 2003
Advanced Sales Rep., Cutco, Vector Marketing, Glen Carbon, IL, June – July 2002

Awards

• Deans List Fall 2003
• German Student of the Year Award 2004
• Deans List Spring 2005

Computer Skills

• Multilingual environments in Mac OS X
• Windows XP-98-95-2K3 Server, MS Office, OS X, iLife, Internet, Web Design, WordPress 2.0, Wikipedia, CSS, xHtml, PHP, MySQL.
• Networking experience: Between Windows XP and Mac OS X; Server setup and file sharing on Win2000 and Win2003.
• Linear Video Editing
• Audio Recording: ProTools & GarageBand (podcasts)

Education

Southern Illinois University – Edwardsville (SIUE) Edwardsville, IL
Bachelor of Arts – German
Minor – Linguistics
Graduation Date: May 2007
GPA 3.3/4.0

University of North Dakota – Grand Forks (UND) Grand Forks, ND
Masters of Arts – Linguistics
Graduation Date: May 2014

Language Skills

• German – 13 years speaking experience; presently at a fourth year college level proficiency
• Spanish – One year of study
• Koine – One semester of study
• Mandarin – One Semester of study